Despite a few twists and turns along the way, it’s been a positive year for many retail markets, with consumer confidence increasing and retail footfall rising with it.
However, there’s always room for improvement, and the start of a new year is the perfect time to put some longer term growth objectives in place.
In case you need a little help with your year-ahead goals, FootFall has pooled our expertise to create 5 New Year’s resolutions every retailer and shopping centre should make for 2016:
#1 – Don’t let data lie dormant
The beauty of modern retail is that every customer interaction leaves a data trail. Yet, as we discussed in our most recent Acting on Insight report, a lot of that information is lost because retail businesses only focus on selected metrics.
In 2016, retailers and shopping centres should be leveraging all the statistics they generate, ….