Certain brands always stand out when it comes to raising the bar in retail. Amazon, John Lewis, Argos and Waitrose are amongst this list and they continue to thrive as outstanding retailers in an age of disruptive technology.
How do these brands succeed?
These retailers use advancing technologies to understand their customer and how to engage them. As a result they discover new innovative ways to improve the customer experience.
Understanding how to turn the disruptive forces into a competitive advantage is the key to a winning retail proposition.
Watch as speakers from Shoppertrak, Thomas Sabo and The Strand Shopping Centre discuss the opportunities for engaging customers using the very disruptors that threaten to derail.