• The advantage of customer insight: discover more with ShopperTrak at EuroShop 2017

    Following the acquisition of ShopperTrak by Tyco Retail Solutions, an unprecedented understanding of in-store shoppers is now available through the combined forces of ShopperTrak and TRS.

    To find out what’s in store, visit our stand at EuroShop 2017, which takes place in Dusseldorf, Germany on 5-9 March.

    Come find us in the Retail Technology section, where we’ll be showcasing our leading-edge people counting solution and analytics platform. Here, you can meet with our experts in person, and engage with a wealth of insightful first-hand demonstrations:

    Traffic Insight Solutions demos:

    • Our Global Index demo uses ShopperTrak’s global traffic data to generate a powerful new index that benchmarks individual store performance against the competition – both across countries and territories and down to ….
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  • ShopperTrak commentary for w/c 13th February

    ShopperTrak Retail Index – UK National Weekly:
    Change for week 7 (13th February 2017 – 19th February 2017): +12.3%
    Change for week 7 Year-on-Year: -3.2% 

    ShopperTrak Retail Index – Retail Park Weekly:
    Change for week 7 (13th February 2017 – 19th February 2017): -0.2%
    Change for week 7 Year-on-Year: +1.7%

    Commentary

    The ShopperTrak National Retail Index is reporting an increase Week-on-Week of +12.3% and a decrease of -3.2% Year-on-Year.  The weekend showed a decrease of -1.9% Year-on-Year, while the Year-to-Date trend reports -3.4% compared to the previous week. Furthermore, the figure recorded is worse than last year at -1.8%.

    All of the regions realised a Year-on-Year decrease except for Northern Ireland which saw an increase of +2.6%. The region to suffer the highest Year-on-Year decrease was the South ….

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  • ShopperTrak commentary for w/c 6th February

    ShopperTrak Retail Index – UK National Weekly:
    Change for week 6 (6th February 2017 – 12th February 2017): -4.8%
    Change for week 6 Year-on-Year: -7.5% 

    ShopperTrak Retail Index – Retail Park Weekly:
    Change for week 6 (6th February 2017 – 12th February 2017): -3.4%
    Change for week 6 Year-on-Year: -1.1%

    Commentary

    The ShopperTrak National Retail Index is reporting a Week-on-Week decrease of -4.8% and a decrease of -7.5% Year-on-Year, while the weekend showed a decrease of -10.7% Year-on-Year. Compared to the previous week, the Year-to-Date trend reports -3.5%, and the figure recorded is worse than last year’s -1.9%.

    All regions realised a Year-on-Year decrease with the Eastern region suffering the highest decrease of -12%, followed by the East Midlands, with a decrease of -10%, and the North West of -8.3%. ….

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  • Redesigning Retail: what does the future of physical retail look like?

    In retail, the consumer is firmly in the driving seat, with stores and shopping centres continually adapting their approach to customer engagement to keep pace with changing behaviour patterns.

    What makes this all the more challenging is the fact that no two shoppers behave the same. Therefore, to meet the needs of their entire customer base, retail businesses need to be flexible; something that is easier said than done.

    To help retailers and shopping centres understand how they can better meet the diversifying needs of shoppers, ShopperTrak surveyed consumers across five European markets. The results – which you can find in full in our new report, Redesigning Retail Part 2 – show that not only do consumer expectations vary from person to person, they evolve according to the type of store they are visiting.

    Based on our research, ….

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  • 5 things shoppers want from the store of the future

    ….

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  • ShopperTrak commentary for w/c 30th January

    ShopperTrak Retail Index – UK National Weekly:
    Change for week 5 (30th January 2017 – 5th February 2017): +3.0%
    Change for week 5 Year-on-Year: -2.4%

    ShopperTrak Retail Index – Retail Park Weekly:
    Change for week 5 (30th January 2017 – 5th February 2017): +4.3%
    Change for week 5 Year-on-Year: +0.8%

    Commentary

    The ShopperTrak National Retail Index is reporting an increase Week-on-Week of +3.0% and a decrease of -2.4% Year-on-Year.  The weekend showed a decrease of -0.3% Year-on-Year, while the Year-to-Date trend reports -2.6% compared to the previous week. Furthermore, the figure recorded is worse than last year, at -1.9%.

    Yorkshire Humber was the only region to report a Year-on-Year increase of +4.2%. The South West & Wales region suffered the highest Year-on-Year decrease of -4.7%, followed by ….

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