• ShopperTrak commentary for w/c 19th June

    ShopperTrak Retail Index – UK National Weekly:
    Change for week 25 (19th June 2017 – 25th June 2017): -2.1%
    Change for week 25 Year-on-Year: -2.0%

    ShopperTrak Retail Index – Retail Park Weekly:
    Change for week 25 (19th June 2017 – 25th June 2017): 5.2%
    Change for week 25 Year-on-Year: 4.7%

    Commentary
    The ShopperTrak National Retail Index is reporting a decrease Week-on-Week of 56% and a decrease of -2.4% Year-on-Year.  The weekend showed a decrease of -1.6% Year-on-Year. The Year-to-Date trend reports -2.6% compared to the previous week. Furthermore, the figure recorded is worse than last year, at -2.3%.

    Most regions realised a Year-on-Year decrease, with only the Yorkshire Humber, 2.6%, and the North East, 0.6%, realising a Year-on-Year increase. The South West & Wales saw a 0% Year-on-Year change. The Eastern region ….

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  • How are global multichannel shoppers using the store?

    Consumers are becoming less predictable; retailers can no longer rely on traditional behaviour assumptions to optimise their store estate performance.

    The influence of all channels – digital and physical – is shaping how, when and why shoppers use bricks-and-mortar stores to make a purchase. To understand the role of physical retail in a multichannel world, retailers need to understand how online and offline factors impact consumer traffic.

    ShopperTrak’s new trends report offers statistical insight into shopper behaviour across Q1 2017, and our findings reveal a number of interesting patterns:

    1. Consumer confidence is growing

    Despite general global uncertainties caused by political and economic influences, the good news is that consumer confidence continues to grow across the world.

    In ….

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  • 3 pillars for measuring store performance

    The store is evolving fast. Today’s shopper often engages with brands through multiple buying channels, so it’s imperative for retailers to offer an in-store experience that provides strong customer service and a seamless connection, whatever their journey.

    The pace of this development is such that the traditional assessment models that are used to measure store performance have become overly narrow in scope. Consequently, the gaps between store metrics, KPIs and related performance improvement processes are growing by the day, causing retailers to lose sight of the operations that underpin their business.

    A New Store Excellence Scorecard from Tyco Retail Solutions, created in partnership with EKN Research, suggests a new model for measuring store performance, based on three core principles:

    1. Understanding ….

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  • ShopperTrak commentary for w/c 12th June

    ShopperTrak Retail Index – UK National Weekly:
    Change for week 24 (12th June 2017 – 18th June 2017): +1.7%
    Change for week 24 Year-on-Year: -4.8%

    ShopperTrak Retail Index – Retail Park Weekly:
    Change for week 24 (12th June 2017 – 18th June 2017): -0.9%
    Change for week 24 Year-on-Year: +0.3%

    Commentary
    The ShopperTrak National Retail Index is reporting an increase Week-on-Week of +1.7% and a decrease of Year-on-Year of -4.8%.  The weekend showed a decrease of -9.3% Year-on-Year. The Year-to-Date trend reports -2.7% compared to the previous week, the figure recorded is worse than last year at -2.4%.

    All regions saw a Year-on-Year decrease, with the Eastern region suffering the highest decrease of -10.4%, followed by the East Midlands and Scotland at -5.7%. Northern Ireland experienced the lowest Year-on-Year ….

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  • ShopperTrak commentary for w/c 5th June

    ShopperTrak Retail Index – UK National Weekly:
    Change for week 23 (5th June 2017 – 11th June 2017): -7.5%
    Change for week 23 Year-on-Year: -3.1%

    ShopperTrak Retail Index – Retail Park Weekly:
    Change for week 23 (5th June 2017 – 11th June 2017): -2.4%
    Change for week 23 Year-on-Year: +0.2%

    Commentary
    The ShopperTrak National Retail Index is reporting a decrease Week-on-Week of -7.5% and Year-on-Year of -3.1%.  The weekend showed a decrease of -3.4% Year-on-Year. The Year-to-Date trend reports -2.6% compared to the previous week. Furthermore, the figure recorded is worse than last year at -2.3%.

    All but two regions saw a Year-on-Year decrease, with the Eastern region suffering the highest decrease of -9.0%, followed by the East Midlands, -5.0%. Northern Ireland +1.9% and Yorkshire Humber +0.8% performed ….

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  • ShopperTrak commentary for w/c 29th May

    ShopperTrak Retail Index – UK National Weekly:
    Change for week 22 (29th May 2017 – 4th June 2017): +5.6%
    Change for week 22 Year-on-Year: -2.4%

    ShopperTrak Retail Index – Retail Park Weekly:
    Change for week 22 (29th May 2017 – 4th June 2017): +1.7%
    Change for week 22 Year-on-Year: +0.9%

    Commentary
    The ShopperTrak National Retail Index is reporting an increase Week-on-Week of +5.6% and a decrease of -2.4% Year-on-Year.  The weekend showed a decrease of -1.6% Year-on-Year. The Year-to-Date trend reports -2.6% compared to the previous week. Furthermore, the figure recorded is worse than last year at-2.3%.

    All regions realised a Year-on-Year decrease, with the Eastern region suffering the highest decrease of -10.3%, followed by the East Midlands with-6.4%. The region with the lowest decrease was the South East region at-0.6%. ….

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