• ShopperTrak commentary for w/c 13th November

    ShopperTrak Retail Index – UK National Weekly:
    Change for week 46 (13th November 2017 – 19th November 2017): 3.4%
    Change for week 46 Year-on-Year: -2.6%

    ShopperTrak Retail Index – Retail Park Weekly:
    Change for week 46 (13th November 2017 – 19th November 2017): -1.2%
    Change for week 46 Year-on-Year: -2.5%

    Commentary
    The ShopperTrak National Retail Index is reporting an increase Week-on-Week of 3.4% and a -2.6% Year-on-Year decrease. The weekend showed a decrease of -2.1% Year-on-Year. The Year-to-Date trend reports -2.6% compared to the previous week. Furthermore, the figure recorded is worse than last year, -2.3%.

    Only two regions realised a Year-on-Year increase, The Yorkshire Humber, 1.2%, followed by the East Midlands, 0.9%. All other regions realised a year-on-year decrease with the Eastern region ….

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  • ShopperTrak commentary for w/c 6th November

    ShopperTrak Retail Index – UK National Weekly:
    Change for week 45 (6th November 2017 – 12th November 2017): -3.7%
    Change for week 45 Year-on-Year: -3.3%

    ShopperTrak Retail Index – Retail Park Weekly:
    Change for week 45 (6th November 2017 – 12th November 2017): 6.5%
    Change for week 45 Year-on-Year: -0.4%

    Commentary
    The ShopperTrak National Retail Index is reporting a decrease Week-on-Week of -3.7% and a -3.3% Year-on-Year decrease. The weekend showed a decrease of -2.8% Year-on-Year. The Year-to-Date trend reports -2.6% compared to the previous week. Furthermore, the figure recorded is worse than last year, -2.3%.

    The Yorkshire Humber, 0.6%, was the only region to realise a Year-on-Year increase. All other regions realised a year-on-year decrease with the South West & Wales region realising the highest ….

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  • ShopperTrak commentary for w/c 23rd October

    ShopperTrak Retail Index – UK National Weekly:
    Change for week 43 (23rd October 2017 – 29th October 2017): 12.1%
    Change for week 43 Year-on-Year: -4.8%

    ShopperTrak Retail Index – Retail Park Weekly:
    Change for week 43 (23rd October 2017 – 29th October 2017): 4.2%
    Change for week 43 Year-on-Year: 8.5%

    Commentary
    The ShopperTrak National Retail Index is reporting an increase Week-on-Week of 12.1% and a -4.8% Year-on-Year decrease. The sudden increase in Week-on-Week figures is most likely due to Half Term week. The weekend showed a decrease of -2.8% Year-on-Year. The Year-to-Date trend reports -2.7% compared to the previous week. Furthermore, the figure recorded is worse than last year, -2.3%.

    All regions realised a Year-on-Year decrease with South West & Wales realising the highest decrease, -13.8%, ….

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  • ShopperTrak commentary for w/c 23rd October

    ShopperTrak Retail Index – UK National Weekly:
    Change for week 43 (23rd October 2017 – 29th October 2017): 12.1%
    Change for week 43 Year-on-Year: -4.8%

    ShopperTrak Retail Index – Retail Park Weekly:
    Change for week 43 (23rd October 2017 – 29th October 2017): 4.2%
    Change for week 43 Year-on-Year: 8.5%

    Commentary
    The ShopperTrak National Retail Index is reporting an increase Week-on-Week of 12.1% and a -4.8% Year-on-Year decrease. The sudden increase in Week-on-Week figures is most likely due to Half Term week. The weekend showed a decrease of -2.8% Year-on-Year. The Year-to-Date trend reports -2.7% compared to the previous week. Furthermore, the figure recorded is worse than last year, -2.3%.

    All regions realised a Year-on-Year decrease with South West & Wales realising the highest decrease, -13.8%, ….

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  • ShopperTrak commentary for w/c 16th October

    ShopperTrak Retail Index – UK National Weekly:
    Change for week 42 (16th October 2017 – 22nd October 2017): -6.6%
    Change for week 42 Year-on-Year: -4.5%

    ShopperTrak Retail Index – Retail Park Weekly:
    Change for week 42 (16th October 2017 – 22nd October 2017): -3.7%
    Change for week 42 Year-on-Year: -2.6%

    Commentary
    The ShopperTrak National Retail Index is reporting a decrease Week-on-Week of -6.6% and a -4.5% Year-on-Year decrease. The weekend showed a decrease of -4.3% Year-on-Year. The Year-to-Date trend reports -2.6% compared to the previous week. Furthermore, the figure recorded is worse than last year, -2.2%.

    All regions realised a Year-on-Year decrease with Northern Ireland realising the highest decrease, -11.4%, followed by the East Midlands, -6.0%. The North East region realised the lowest decrease ….

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  • Imagining New KPIs for Bricks-and-Mortar Success

    What is a typical shopper journey? Does it start and end at the store entrance, or is it influenced by online activity? Do customers ask sales associates for advice, or go it alone? How many shoppers redeem loyalty offers?

    Retailers may have some gut instinct answers to these questions, but not many are able to quantifiably track and analyse consumer behaviour in order to validate such hunches. All they really know is that today’s consumers are savvier than ever: they can shop any time, anywhere, and don’t hesitate to switch brands if their needs are not met.

    But while the complexity of modern consumer behaviour is undeniably advanced, so too are the tools to track, understand and respond to it. For retailers to stay ahead of the competition, there should be a growing focus on better understanding and acting upon customer behaviour data across all channels.

    Increasingly, technology is becoming available to capture ….

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